Legal · Privacy Policy
This Privacy Policy describes how Resolvd (“Resolvd,” “we,” “us,” or “our”) collects, uses, stores, and shares information when you visit our website at resolvd.ai or use our healthcare supply chain optimization platform and related services (collectively, the “Services”).
Resolvd builds software that helps healthcare organizations manage their supply chain operations and finances. If you have any questions about this Privacy Policy or our privacy practices, please contact us at support@resolvd.ai.
Summary of Key Points
We collect information that you provide directly to us, information related to your use of our Services, and certain technical information collected automatically when you access our website or platform.
We do not intentionally collect or process sensitive personal information unless it is necessary to provide our Services or required by law.
We use information to provide, maintain, improve, secure, and support our Services, communicate with users, and comply with legal obligations.
We may share information with trusted service providers that help us operate our business and deliver our Services.
We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
Depending on applicable laws, you may have rights to access, correct, delete, or request information regarding your personal data.
01
We may collect information you voluntarily provide, including:
As part of our Services, customers may provide business and operational information necessary to support the platform's functionality, including:
Resolvd processes this information solely for the purpose of delivering the Services to its customers.
When you visit our website or use our Services, we may automatically collect:
We may collect this information through cookies and similar technologies.
02
We may use information for the following purposes:
03
Where applicable, we process information based on one or more of the following legal grounds:
Although Resolvd currently does not actively market its Services to individuals located in the European Union or United Kingdom, we will process personal information in accordance with applicable privacy laws where required.
04
Trusted third parties that help us operate our business, including providers of:
We may disclose information when required to:
Information may be transferred in connection with a merger, acquisition, financing, sale of assets, or other corporate transaction.
05
We may use cookies and similar technologies to:
Most browsers allow you to manage cookie preferences through browser settings.
06
Resolvd uses automated technologies to process customer data in support of the Services we provide.
We do not use automated decision-making that produces legal or similarly significant effects on individuals without appropriate human oversight.
07
We retain information only for as long as necessary to:
When information is no longer required, we will securely delete, anonymize, or archive it in accordance with our retention practices.
08
We maintain administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, and destruction.
While we take reasonable steps to protect information, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.
09
Our Services are intended for business users and healthcare organizations.
We do not knowingly collect personal information from individuals under the age of 16. If we become aware that such information has been collected, we will take reasonable steps to delete it.
10
Depending on applicable law, you may have rights to:
To exercise any of these rights, please contact us using the information below.
11
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of third parties and encourage you to review their privacy policies before providing information.
12
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or business operations.
When material changes are made, we will update the "Last Updated" date above and, where appropriate, provide additional notice.
13
If you have questions about this Privacy Policy or wish to exercise your privacy rights, you may email us at support@resolvd.ai or contact us by post at 1007 Orange Street, Wilmington, DE, 19801.
14
You may request access to, correction of, or deletion of personal information we hold about you by contacting support@resolvd.ai.
We will respond to requests in accordance with applicable privacy laws and our legal obligations.