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A large Southeast health system found $12M already under contract.

How Resolvd reverse-mapped a year of non-catalog procurement, surfaced $49M in hidden spend, and identified $1.5–2M in active overpayment — without asking the team to change a single workflow.

Large Southeast IDN·8 hospitals·90-day read-out
$49M

Non-catalog spend uncovered

12-month backward scan

$12M

Already under existing contracts

paid off-contract at list

$1.5–2M

Active overpayment identified

net recoverable, pre-pay forward

§ 01 · Before

Manual non-catalog procurement, taxed by volume.

01

Non-catalog items ordered in ORs piled into a manual queue the MMIS team had to work through by hand.

02

Analysts guessed which vendor contracts might contain each SKU, then dug through PDFs one by one.

03

The existing process could confirm whether a SKU was under contract — but not whether it was actually priced correctly.

04

By the time a discrepancy surfaced, the invoice had usually been paid and the credit was already stale.

§ 02 · Inside the engagement

Multi-modal AI ingested every vendor PDF — then made it queryable.

Phase 01

Ingest

Resolvd pulled every vendor SKU-level PDF, every GPO overlay, every local agreement, and every email addendum into a single indexable corpus. Two weeks.

Phase 02

Reverse-map

A procurement-price specialist agent reverse-mapped non-catalog orders against the corpus. For every item, Resolvd could answer the question analysts were asking manually: is this under contract somewhere, and at what price?

Phase 03

Monitor

Once backward recovery completed, the same workers stayed on the queue forward. Every new non-catalog order gets traced at the moment it's cut — pricing recommendations surfaced to the buyer inside the PO workflow.

Vendor data became queryable in one second — not hours, not days.

§ 03 · Outcomes

Significant ROI inside the first 90 days.

Found

$49M in non-catalog spend over the prior 12 months. $12M of it on items already under contract — paid at off-contract prices.

Recovered

$1.5–2M of active overpayment identified on contracted items ordered as non-file.

Now, forward

Resolvd workers watch every transaction — preventing unnecessary non-catalog spend and steering the buyer to the correct contracted or tier price at the moment the PO is cut.

§ 04 · Where the engagement is going

Expanding from recovery to the full platform.

01

Item-master automation — maintaining the item file as contracts evolve.

02

Contract lifecycle — one timeline per contract, signature to expiration, alerts at tier thresholds.

03

Pricing discrepancy — continuous reconciliation between master data, POs, and invoices.

04

Tacit-knowledge search — a queryable interface across every contract, every SKU, every price.

See what we’d find in your data.

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